Aside from the horrible cell phone service we are all forced to endure, there is probably no single service industry that draws more ire from its customers than dry cleaners.

When we went in search of Tustin's best dry cleaner, there was no shortage of advice on who not to go to, based on war stories of lost and ruined clothes.  When you consider the bags and bags of loose articles that are brought to a typical laundry, and realize that the vast majority of the time they somehow manage to get your clothes back to you, the service is pretty impressive.  But it seems that dry cleaners are the absolute worst at owning up to a problem when they make a mistake.  You are standing there with a receipt, proving that you did, in fact, drop off a designer suit two days earlier, but you are met with only a blank stare.

Through the reports we received, we found one cleaner that apparently has a weird obsession with switching buttons.  You take in your staid business suit with the black buttons, and get it back with butterfly buttons.  Apparently what is happening is that the cleaner has a bad habit of melting buttons, and then attempts to correct the problem by replacing them.  Unfortunately, perhaps because the buttons are melted beyond recognition, the buttons selected have no resemblance to the original buttons.  However, when you point this out, the first line of defense is to try to persuade you that you must be mistaken -- that when you brought it in your pink blouse really did have large red buttons that don't fit through the button holes

One Tustin Dry Cleaner has managed to rise above the fray.  Martinizing Dry Cleaning in the CostCo center on Bryan received more positive feedback than any other cleaner, and that was confirmed by our own personal experience and testing.  Martinizing does a great job of cleaning (and not ruining) your clothes.  As an added bonus, they add the little extras of replacing buttons for free and providing laundry bags.  When we tested them by bringing in a pair of pants covered in cat hair, it came back without the cat hair.  Most cleaners return it with the cat hair still in place (albeit cleaned and pressed).

When you walk in, the place just feels different than most cleaners.  It is clean and neat in the customer area, and your hair doesn't go flat from the tropical heat conditions present in most cleaners.  The owner is on-site and takes a very personal interest in the business.  Don't be surprised if he greets you by name, and may even be in the process of retrieving your cleaning when you walk in, having seen you drive up.

Incidentally, the "One-Hour Martinizing" you might remember from days of yore does not exist anymore, but if you are in a rush and drop off your cleaning early enough, you can get it back the same day.  That can be a real lifesaver when you realize you forgot to get your tux cleaned for tonight's fundraiser.  

Martinizing Dry Cleaning 

2530 Bryan Avenue, Suite C

Tustin Ranch, CA  92782
(714) 731-4699

Monday - Friday 7:00am to 7:00pm
Saturday 9:00am to 5:00pm